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Ask Us A Question

On this page you can find some of the most common questions, but if you have something specific, why not get in touch with one of our experts

FAQ

To find your Energy Performance Certificate (EPC) rating, follow these steps:

  1. Check the EPC Register Online:

  2. Enter Property Details:

    • Enter your property’s address or the unique report reference number (RRN) if you have it.
  3. View Your EPC:

    • If an EPC exists for your property, it will be displayed along with the rating, which ranges from A (most efficient) to G (least efficient).
  4. Contact the Previous Owner or Landlord:

    • If you recently moved in and do not have an EPC, the previous owner or landlord should have provided it.
  5. Get a New EPC:

    • If you cannot find your EPC online or if it has expired (EPCs are valid for 10 years), you can hire a certified domestic energy assessor to conduct a new assessment.

By following these steps, you can easily find or obtain the EPC rating for your property.

If you’re not sure whether you qualify for the government scheme, you can take the following steps to find out:

  1. Review Eligibility Criteria:

    • Look up the specific eligibility criteria for the scheme you are interested in. This information is often available on the official government website related to the scheme.
  2. Contact the Scheme Administrator:

    • Reach out to the organization or department responsible for administering the scheme. They can provide detailed information and help determine if you meet the qualifications.
  3. Use Online Tools or Calculators:

    • Many government schemes offer online tools or calculators where you can input your details to see if you might be eligible.
  4. Seek Assistance from a Local Authority or Support Service:

    • Contact your local authority or a local advice service. They can offer guidance and may be able to assist you in understanding the eligibility requirements.
  5. Consult a Professional Advisor:

    • If you’re still uncertain, you may want to consult a professional advisor, such as a financial advisor or an advisor from a relevant charity or support organization.

In some cases this is possible. But, if you’re unsure whether you qualify for the government scheme, it’s best to speak to an expert. They can review your specific circumstances and provide the detailed information you need.

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RECEIVED A LETTER FROM US?

If you have received a letter regarding this grant, we have already completed the property checks to make sure you qualify.